Intervention on customer site
Quick and efficient
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Your Vernet Behringer machine is a key component in your workshop: our mobile team of experienced engineers and technicians and a country-wide network of local partners who receive regular training in our products and technologies, will guarantee that our interventions, diagnostics and quality services are delivered as rapidly as possible.
Hotline / Helpdesk
Far away but so close to you
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With the soft-PLC and software architecture we use, most incidents encountered by users of Vernet Behringer machine no longer require on-site interventions and can be resolved by telemaintenance.
Dedicated expert technicians conduct a diagnostic of your machine with your operators via internet or by phone, to assist you in rapidly restarting or reconfiguring it. They can also perform software updates remotely or advise on purchasing spare parts and maintenance services.
Vernet Behringer is the first machine maker to offer lifetime remote maintenance on all its new machines*.
*terms and conditions available on request
Original parts and tools
Guarantee of long-lasting performance
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We develop and manufacture most of the mechanical parts used to build our machines in-house in Dijon and rigorously select our component and tooling suppliers to ensure the best possible blend of performance / life time / cost of use.
To ensure that your Vernet Behringer machine is kept up-to-date, we also propose a range of upgrades: technical enhancements, new functions, etc.
VBselect 2nd hand machines
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Seeking to limit your equipment investment without compromising its availability and performance? Choose a VBselect 2nd hand machine: we ensure an in-depth revision and modernise your future machine in our dedicated workshop, prior to installing it in your plant and training your operators with the same care and quality of service as for a new machine. Telemaintenance and a full range of preventive maintenance agreements and audits will ensure that your used machine delivers an availability rate comparable to a new installation.
Entrust us with your projects, together we will find the most appropriate solution for your needs!
Our offers
Retrofits
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If you have owned a Vernet Behringer machine for a long time, do you want to ensure maximum availability and avoid its obsolescence? We propose to audit your machine and update your equipment with mechanical retrofits, new controllers and or software so that you can continue to use your machine for many years to come with maximum reliability.
Maintenance and audit agreements
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Are you seeking to reduce the probability of failure and smooth out your machine maintenance costs? We propose a full range of preventive maintenance contracts, machine audits, production and maintenance operator appraisals, all conducted by our experts to optimise the operation and availability of your Vernet Behringer machine, while generating savings.
You also receive a discount on all our intervention charges on signature of a contract.
