VERNET BEHRINGER HOT LINE: CLOSE TO THE CUSTOMER SERVICE, WHATEVER THE DISTANCE
No more need to waste your time “blindly” explaining your problem. From your first call, a specialist remotly connects to the software of your machine and promptly invistigates the problems. Wherever you are, in the world, the team of experts dedicated to remote maintenance takes over the management software of your machines through a secure connection via the Internet and TEAMVIEWER software.
Benefits for you:
- Immediate support by a Vernet Behringer’s machines specialist;
- Possibility to quietly focus on your core business;
- Real-time troubleshooting, without delay, safely and without on-site intervention;
- Free remote maintenance service throughout the life of your machine*;
- Advices to adapt or optimize your Vernet Behringer’s machine for further applications.
Vernet Behringer’s HOT LINE team, used to any kind of interventions, even in customers’ facilities to adapt to the specific needs of your production, supports you whatever the reason of your call.
The strength of this team lies in its proximity with all operators of Vernet Behringer’s machines and in-depth knowledge of the production units thanks to close cooperation with all services, from design to production in your workshops.
All fields of expertise are gathered in the remote maintenance service: HOT LINE service being our “Emergency” department and remaining at your entire disposal.
*free and non-transferable remote maintenance license